Job Description

Receptionist and Medical Lead – West London – January 2026 Start

Are you an organised, welcoming and proactive individual ready to be the friendly face of a thriving secondary education setting? This Receptionist and Medical Lead position in West London offers the opportunity to play a central role in supporting students, staff and visitors every day.

As a Receptionist and Medical Lead, you’ll ensure every caller and visitor receives a professional and warm welcome while taking the lead on student medical care and wellbeing. Based in West London, this exciting role blends administrative precision with a caring, people-focused approach.

Benefits of the Receptionist and Medical Lead role:

• Competitive salary depending on experience

• Term-time only position with excellent work-life balance

• Supportive and values-driven working environment

• First Aid and professional development training provided

• Convenient West London location with strong public transport links

Key responsibilities of the Receptionist and Medical Lead:

• Act as the first point of contact for visitors, students and parents

• Deliver a calm, efficient and professional front-of-house service

• Manage visitor sign-in systems, calls, emails and deliveries

• Coordinate student sign-in/out, attendance and welfare enquiries

• Act as the school’s Medical Lead, providing first aid and medical support

• Maintain accurate medical and first-aid records confidentially

• Respond sensitively to students with illness, anxiety or emotional needs

• Support with administrative duties, communications and logistics

• Contribute to the smooth running of reception and student services

About you as the Receptionist and Medical Lead:

• Professional, calm and approachable under pressure

• Strong organisational and communication skills

• Previous experience in reception, administration or healthcare desirable

• First Aid at Work qualification (or willingness to obtain)

• Passionate about creating a safe, supportive environment for young people

Ribbons & Reeves are London’s leading Education Recruiters. We specialise in helping educators of all levels secure long-term and permanent roles, such as this Receptionist and Medical Lead in West London. For other roles like this, check out our website, search Ribbons & Reeves. We look forward to supporting you in your application to this Receptionist and Medical Lead role.